http://support.dranzo.com/public/en/

301 Redirect from
@base_route (dc489e)
Forwarded to
ErrorController (fe3d60)
Method
GET
HTTP Status
500
IP
104.22.1.225
Profiled on
Token
54b3c9

Website :: home

Request

GET Parameters

No GET parameters

POST Parameters

No POST parameters

Uploaded Files

No files were uploaded

Request Attributes

Key Value
_controller 
"Webkul\UVDesk\SupportCenterBundle\Controller\Website::home"
_firewall_context 
"security.firewall.map.context.customer"
_locale 
"en"
_redirected 
true
_route 
"helpdesk_knowledgebase"
_route_params 
[
  "_locale" => "en"
]
_security_firewall_run 
"_security_customer"

Request Headers

Header Value
accept 
"*/*"
accept-encoding 
"gzip, br"
authorization 
""
cdn-loop 
"cloudflare; loops=1"
cf-connecting-ip 
"74.7.241.17"
cf-ipcountry 
"US"
cf-ray 
"9ac541ddffc434d5-ATL"
cf-visitor 
"{"scheme":"https"}"
connection 
"Keep-Alive"
cookie 
"sf_redirect=%7B%22token%22%3A%22dc489e%22%2C%22route%22%3A%22base_route%22%2C%22method%22%3A%22GET%22%2C%22controller%22%3A%7B%22class%22%3A%22App%5C%5CController%5C%5CBaseController%22%2C%22method%22%3A%22base%22%2C%22file%22%3A%22%5C%2Fhome%5C%2Fsupportdranzo%5C%2Fpublic_html%5C%2Fsrc%5C%2FController%5C%2FBaseController.php%22%2C%22line%22%3A20%7D%2C%22status_code%22%3A301%2C%22status_text%22%3A%22Moved%20Permanently%22%7D"
from 
"gptbot(at)openai.com"
host 
"support.dranzo.com"
user-agent 
"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; GPTBot/1.3; +https://openai.com/gptbot)"
x-forwarded-for 
"74.7.241.17"
x-forwarded-proto 
"https"
x-openai-host-hash 
"294410426"
x-php-ob-level 
"0"

Request Content

Request content not available (it was retrieved as a resource).

Response

Response Headers

Header Value
access-control-allow-headers 
[
  "Access-Control-Allow-Origin"
  "Authorization"
  "Content-Type"
]
access-control-allow-methods 
"GET,POST,PUT,OPTIONS"
access-control-allow-origin 
"*"
cache-control 
"no-cache, private"
content-type 
"text/html; charset=UTF-8"
date 
"Thu, 11 Dec 2025 13:16:35 GMT"
vary 
"Accept"
x-debug-token 
"54b3c9"
x-debug-token-link 
"http://support.dranzo.com/public/_profiler/fe3d60"
x-previous-debug-token 
"fe3d60"

Cookies

Request Cookies

Key Value
sf_redirect 
"{"token":"dc489e","route":"base_route","method":"GET","controller":{"class":"App\\Controller\\BaseController","method":"base","file":"\/home\/supportdranzo\/public_html\/src\/Controller\/BaseController.php","line":20},"status_code":301,"status_text":"Moved Permanently"}"

Response Cookies

No response cookies

Session

Session Metadata

No session metadata

Session Attributes

No session attributes

Session Usage

0 Usages
Stateless check enabled

Session not used.

Flashes

Flashes

No flash messages were created.

Server Parameters

Server Parameters

Defined in .env

Key Value
APP_DEBUG 
"0"
APP_ENV 
"dev"
APP_SECRET 
"YOUR_APP_SECRET"
CUSTOMER_CREATE_URL 
"https://support.dranzo.com/public/en/member/create/customer"
DATABASE_URL 
"mysql://root:Meninblack@[email protected]:3306/support"
GOOGLE_RECAPTCHA_SECRET 
""
GOOGLE_RECAPTCHA_SITE_KEY 
""
MAILER_DSN 
"null://null"
SITE_URL 
"https://bm.dranzo.com/public"
TMPDIR 
"/tmp"

Defined as regular env variables

Key Value
CONTEXT_DOCUMENT_ROOT 
"/home/supportdranzo/public_html"
CONTEXT_PREFIX 
""
DOCUMENT_ROOT 
"/home/supportdranzo/public_html"
FCGI_ROLE 
"RESPONDER"
GATEWAY_INTERFACE 
"CGI/1.1"
HOME 
"/home/supportdranzo"
HTTP_ACCEPT 
"*/*"
HTTP_ACCEPT_ENCODING 
"gzip, br"
HTTP_AUTHORIZATION 
""
HTTP_CDN_LOOP 
"cloudflare; loops=1"
HTTP_CF_CONNECTING_IP 
"74.7.241.17"
HTTP_CF_IPCOUNTRY 
"US"
HTTP_CF_RAY 
"9ac541ddffc434d5-ATL"
HTTP_CF_VISITOR 
"{"scheme":"https"}"
HTTP_CONNECTION 
"Keep-Alive"
HTTP_COOKIE 
"sf_redirect=%7B%22token%22%3A%22dc489e%22%2C%22route%22%3A%22base_route%22%2C%22method%22%3A%22GET%22%2C%22controller%22%3A%7B%22class%22%3A%22App%5C%5CController%5C%5CBaseController%22%2C%22method%22%3A%22base%22%2C%22file%22%3A%22%5C%2Fhome%5C%2Fsupportdranzo%5C%2Fpublic_html%5C%2Fsrc%5C%2FController%5C%2FBaseController.php%22%2C%22line%22%3A20%7D%2C%22status_code%22%3A301%2C%22status_text%22%3A%22Moved%20Permanently%22%7D"
HTTP_FROM 
"gptbot(at)openai.com"
HTTP_HOST 
"support.dranzo.com"
HTTP_USER_AGENT 
"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; GPTBot/1.3; +https://openai.com/gptbot)"
HTTP_X_FORWARDED_FOR 
"74.7.241.17"
HTTP_X_FORWARDED_PROTO 
"https"
HTTP_X_OPENAI_HOST_HASH 
"294410426"
PATH 
"/usr/local/jdk/bin:/usr/kerberos/sbin:/usr/kerberos/bin:/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/usr/X11R6/bin:/usr/local/bin:/usr/X11R6/bin:/root/bin:/opt/bin"
PATH_INFO 
"/en/"
PATH_TRANSLATED 
"/home/supportdranzo/public_html/en/"
PHP_SELF 
"/public/index.php/en/"
QUERY_STRING 
""
REDIRECT_SCRIPT_URI 
"http://support.dranzo.com/public/en/"
REDIRECT_SCRIPT_URL 
"/public/en/"
REDIRECT_STATUS 
"200"
REDIRECT_UNIQUE_ID 
"aTrEMpZ1zwALHhJAc-_iJgAAAAI"
REDIRECT_URL 
"/public/en/"
REMOTE_ADDR 
"104.22.1.225"
REMOTE_PORT 
"13910"
REQUEST_METHOD 
"GET"
REQUEST_SCHEME 
"http"
REQUEST_TIME 
1765458994
REQUEST_TIME_FLOAT 
1765458994.9288
REQUEST_URI 
"/public/en/"
SCRIPT_FILENAME 
"/home/supportdranzo/public_html/public/index.php"
SCRIPT_NAME 
"/public/index.php"
SCRIPT_URI 
"http://support.dranzo.com/public/en/"
SCRIPT_URL 
"/public/en/"
SERVER_ADDR 
"86.48.1.51"
SERVER_ADMIN 
"[email protected]"
SERVER_NAME 
"support.dranzo.com"
SERVER_PORT 
"80"
SERVER_PROTOCOL 
"HTTP/1.1"
SERVER_SIGNATURE 
""
SERVER_SOFTWARE 
"Apache"
SYMFONY_DOTENV_VARS 
"APP_ENV,APP_DEBUG,APP_SECRET,DATABASE_URL,SITE_URL,CUSTOMER_CREATE_URL,MAILER_DSN,GOOGLE_RECAPTCHA_SITE_KEY,GOOGLE_RECAPTCHA_SECRET,TMPDIR"
UNIQUE_ID 
"aTrEMpZ1zwALHhJAc-_iJgAAAAI"
USER 
"supportdranzo"
argc 
0
argv 
[]
proxy-nokeepalive 
"1"

Sub Requests 1

ErrorController (token = fe3d60)

Key Value
_controller 
"error_controller"
exception 
Twig\Error\RuntimeError {#1762
  #message: "An exception has been thrown during the rendering of a template ("Failed to start the session.")."
  #code: 0
  #file: "/home/supportdranzo/public_html/vendor/uvdesk/support-center-bundle/Resources/views/Templates/layout.html.twig"
  #line: 94
  -previous: RuntimeException {#1689 …}
  -lineno: 94
  -name: "@UVDeskSupportCenter/Templates/layout.html.twig"
  -rawMessage: "An exception has been thrown during the rendering of a template ("Failed to start the session.")."
  -sourcePath: "/home/supportdranzo/public_html/vendor/uvdesk/support-center-bundle/Resources/views/Templates/layout.html.twig"
  -sourceCode: ""
  trace: {
    /home/supportdranzo/public_html/vendor/uvdesk/support-center-bundle/Resources/views/Templates/layout.html.twig:94 {
      Twig\Template->yield(array $context, array $blocks = []): iterable …
      › {% if uvdesk_service.requestHeadersSent() == false %}
      ›     {% for flashMessage in app.session.flashbag.get('success') %}
      ›         <div class="uv-notification page-load uv-success">
    }
    /home/supportdranzo/public_html/var/cache/dev/twig/db/db430287f020795ea02676c72a4647ed.php:51 {
      __TwigTemplate_56e33b18877a0ae887906d6bc43b8029->doDisplay(array $context, array $blocks = []): iterable …
      › $this->parent = $this->loadTemplate("@UVDeskSupportCenter/Templates/layout.html.twig", "@UVDeskSupportCenter//Knowledgebase//index.html.twig", 1);
      › yield from $this->parent->unwrap()->yield($context, array_merge($this->blocks, $blocks));
      › 
      arguments: {
        $context: [ …20]
        $blocks: [ …14]
      }
    }
    /home/supportdranzo/public_html/vendor/twig/twig/src/Template.php:393 {
      Twig\Template->yield(array $context, array $blocks = []): iterable …
      › try {
      ›     yield from $this->doDisplay($context, $blocks);
      › } catch (Error $e) {
      arguments: {
        $context: [ …20]
        $blocks: [ …2]
      }
    }
    /home/supportdranzo/public_html/vendor/twig/twig/src/Template.php:349 {
      Twig\Template->display(array $context, array $blocks = []): void …
      › {
      ›     foreach ($this->yield($context, $blocks) as $data) {
      ›         echo $data;
      arguments: {
        $context: [ …20]
        $blocks: [ …2]
      }
    }
    /home/supportdranzo/public_html/vendor/twig/twig/src/Template.php:364 {
      Twig\Template->render(array $context): string …
      › try {
      ›     $this->display($context);
      › } catch (\Throwable $e) {
      arguments: {
        $context: [ …3]
      }
    }
    /home/supportdranzo/public_html/vendor/twig/twig/src/TemplateWrapper.php:35 {
      Twig\TemplateWrapper->render(array $context = []): string …
      › {
      ›     return $this->template->render($context);
      › }
      arguments: {
        $context: [ …3]
      }
    }
    /home/supportdranzo/public_html/vendor/twig/twig/src/Environment.php:306 {
      Twig\Environment->render($name, array $context = []): string …
      › {
      ›     return $this->load($name)->render($context);
      › }
      arguments: {
        $context: [ …3]
      }
    }
    /home/supportdranzo/public_html/vendor/symfony/framework-bundle/Controller/AbstractController.php:258 {
      Symfony\Bundle\FrameworkBundle\Controller\AbstractController->renderView(string $view, array $parameters = []): string …
      › 
      ›     return $this->container->get('twig')->render($view, $parameters);
      › }
      arguments: {
        $name: "@UVDeskSupportCenter//Knowledgebase//index.html.twig"
        $context: [ …3]
      }
    }
    /home/supportdranzo/public_html/vendor/symfony/framework-bundle/Controller/AbstractController.php:266 {
      Symfony\Bundle\FrameworkBundle\Controller\AbstractController->render(string $view, array $parameters = [], ?Response $response = null): Response …
      › {
      ›     $content = $this->renderView($view, $parameters);
      › 
      arguments: {
        $view: "@UVDeskSupportCenter//Knowledgebase//index.html.twig"
        $parameters: [ …3]
      }
    }
    /home/supportdranzo/public_html/vendor/uvdesk/support-center-bundle/Controller/Website.php:107 {
      Webkul\UVDesk\SupportCenterBundle\Controller\Website->home(Request $request) …
      › 
      ›     return $this->render('@UVDeskSupportCenter//Knowledgebase//index.html.twig', $twigResponse);
      › }
      arguments: {
        $view: "@UVDeskSupportCenter//Knowledgebase//index.html.twig"
        $parameters: [ …3]
      }
    }
    /home/supportdranzo/public_html/vendor/symfony/http-kernel/HttpKernel.php:163 {
      Symfony\Component\HttpKernel\HttpKernel->handleRaw(Request $request, int $type = self::MAIN_REQUEST): Response …
      › // call controller
      › $response = $controller(...$arguments);
      › 
      arguments: {
        $request: Symfony\Component\HttpFoundation\Request {#11 …}
      }
    }
    /home/supportdranzo/public_html/vendor/symfony/http-kernel/HttpKernel.php:75 {
      Symfony\Component\HttpKernel\HttpKernel->handle(Request $request, int $type = HttpKernelInterface::MAIN_REQUEST, bool $catch = true) …
      › try {
      ›     return $this->handleRaw($request, $type);
      › } catch (\Exception $e) {
      arguments: {
        $request: Symfony\Component\HttpFoundation\Request {#11 …}
        $type: 1
      }
    }
    /home/supportdranzo/public_html/vendor/symfony/http-kernel/Kernel.php:202 {
      Symfony\Component\HttpKernel\Kernel->handle(Request $request, int $type = HttpKernelInterface::MAIN_REQUEST, bool $catch = true) …
      › try {
      ›     return $this->getHttpKernel()->handle($request, $type, $catch);
      › } finally {
      arguments: {
        $request: Symfony\Component\HttpFoundation\Request {#11 …}
        $type: 1
        $catch: true
      }
    }
    /home/supportdranzo/public_html/vendor/symfony/runtime/Runner/Symfony/HttpKernelRunner.php:35 {
      Symfony\Component\Runtime\Runner\Symfony\HttpKernelRunner->run(): int …
      › {
      ›     $response = $this->kernel->handle($this->request);
      ›     $response->send();
      arguments: {
        $request: Symfony\Component\HttpFoundation\Request {#11 …}
      }
    }
    /home/supportdranzo/public_html/vendor/autoload_runtime.php:35 {
      require_once …
      ›         ->getRunner($app)
      ›         ->run()
      › );
    }
    /home/supportdranzo/public_html/public/index.php:5 {
      › 
      › require_once dirname(__DIR__).'/vendor/autoload_runtime.php';
      › 
      arguments: {
        "/home/supportdranzo/public_html/vendor/autoload_runtime.php"
      }
    }
  }
}
logger 
Symfony\Bridge\Monolog\Logger {#117 …9}