http://support.dranzo.com/public/en/

Method
GET
HTTP Status
500
IP
172.70.50.15
Profiled on
Token
f4b0f0

ErrorController

Request

GET Parameters

No GET parameters

POST Parameters

No POST parameters

Uploaded Files

No files were uploaded

Request Attributes

Key Value
_controller 
"error_controller"
exception 
Twig\Error\RuntimeError {#1762
  #message: "An exception has been thrown during the rendering of a template ("Failed to start the session.")."
  #code: 0
  #file: "/home/supportdranzo/public_html/vendor/uvdesk/support-center-bundle/Resources/views/Templates/layout.html.twig"
  #line: 94
  -previous: RuntimeException {#1689 …}
  -lineno: 94
  -name: "@UVDeskSupportCenter/Templates/layout.html.twig"
  -rawMessage: "An exception has been thrown during the rendering of a template ("Failed to start the session.")."
  -sourcePath: "/home/supportdranzo/public_html/vendor/uvdesk/support-center-bundle/Resources/views/Templates/layout.html.twig"
  -sourceCode: ""
  trace: {
    /home/supportdranzo/public_html/vendor/uvdesk/support-center-bundle/Resources/views/Templates/layout.html.twig:94 {
      Twig\Template->yield(array $context, array $blocks = []): iterable …
      › {% if uvdesk_service.requestHeadersSent() == false %}
      ›     {% for flashMessage in app.session.flashbag.get('success') %}
      ›         <div class="uv-notification page-load uv-success">
    }
    /home/supportdranzo/public_html/var/cache/dev/twig/db/db430287f020795ea02676c72a4647ed.php:51 {
      __TwigTemplate_56e33b18877a0ae887906d6bc43b8029->doDisplay(array $context, array $blocks = []): iterable …
      › $this->parent = $this->loadTemplate("@UVDeskSupportCenter/Templates/layout.html.twig", "@UVDeskSupportCenter//Knowledgebase//index.html.twig", 1);
      › yield from $this->parent->unwrap()->yield($context, array_merge($this->blocks, $blocks));
      › 
      arguments: {
        $context: [ …20]
        $blocks: [ …14]
      }
    }
    /home/supportdranzo/public_html/vendor/twig/twig/src/Template.php:393 {
      Twig\Template->yield(array $context, array $blocks = []): iterable …
      › try {
      ›     yield from $this->doDisplay($context, $blocks);
      › } catch (Error $e) {
      arguments: {
        $context: [ …20]
        $blocks: [ …2]
      }
    }
    /home/supportdranzo/public_html/vendor/twig/twig/src/Template.php:349 {
      Twig\Template->display(array $context, array $blocks = []): void …
      › {
      ›     foreach ($this->yield($context, $blocks) as $data) {
      ›         echo $data;
      arguments: {
        $context: [ …20]
        $blocks: [ …2]
      }
    }
    /home/supportdranzo/public_html/vendor/twig/twig/src/Template.php:364 {
      Twig\Template->render(array $context): string …
      › try {
      ›     $this->display($context);
      › } catch (\Throwable $e) {
      arguments: {
        $context: [ …3]
      }
    }
    /home/supportdranzo/public_html/vendor/twig/twig/src/TemplateWrapper.php:35 {
      Twig\TemplateWrapper->render(array $context = []): string …
      › {
      ›     return $this->template->render($context);
      › }
      arguments: {
        $context: [ …3]
      }
    }
    /home/supportdranzo/public_html/vendor/twig/twig/src/Environment.php:306 {
      Twig\Environment->render($name, array $context = []): string …
      › {
      ›     return $this->load($name)->render($context);
      › }
      arguments: {
        $context: [ …3]
      }
    }
    /home/supportdranzo/public_html/vendor/symfony/framework-bundle/Controller/AbstractController.php:258 {
      Symfony\Bundle\FrameworkBundle\Controller\AbstractController->renderView(string $view, array $parameters = []): string …
      › 
      ›     return $this->container->get('twig')->render($view, $parameters);
      › }
      arguments: {
        $name: "@UVDeskSupportCenter//Knowledgebase//index.html.twig"
        $context: [ …3]
      }
    }
    /home/supportdranzo/public_html/vendor/symfony/framework-bundle/Controller/AbstractController.php:266 {
      Symfony\Bundle\FrameworkBundle\Controller\AbstractController->render(string $view, array $parameters = [], ?Response $response = null): Response …
      › {
      ›     $content = $this->renderView($view, $parameters);
      › 
      arguments: {
        $view: "@UVDeskSupportCenter//Knowledgebase//index.html.twig"
        $parameters: [ …3]
      }
    }
    /home/supportdranzo/public_html/vendor/uvdesk/support-center-bundle/Controller/Website.php:107 {
      Webkul\UVDesk\SupportCenterBundle\Controller\Website->home(Request $request) …
      › 
      ›     return $this->render('@UVDeskSupportCenter//Knowledgebase//index.html.twig', $twigResponse);
      › }
      arguments: {
        $view: "@UVDeskSupportCenter//Knowledgebase//index.html.twig"
        $parameters: [ …3]
      }
    }
    /home/supportdranzo/public_html/vendor/symfony/http-kernel/HttpKernel.php:163 {
      Symfony\Component\HttpKernel\HttpKernel->handleRaw(Request $request, int $type = self::MAIN_REQUEST): Response …
      › // call controller
      › $response = $controller(...$arguments);
      › 
      arguments: {
        $request: Symfony\Component\HttpFoundation\Request {#11 …}
      }
    }
    /home/supportdranzo/public_html/vendor/symfony/http-kernel/HttpKernel.php:75 {
      Symfony\Component\HttpKernel\HttpKernel->handle(Request $request, int $type = HttpKernelInterface::MAIN_REQUEST, bool $catch = true) …
      › try {
      ›     return $this->handleRaw($request, $type);
      › } catch (\Exception $e) {
      arguments: {
        $request: Symfony\Component\HttpFoundation\Request {#11 …}
        $type: 1
      }
    }
    /home/supportdranzo/public_html/vendor/symfony/http-kernel/Kernel.php:202 {
      Symfony\Component\HttpKernel\Kernel->handle(Request $request, int $type = HttpKernelInterface::MAIN_REQUEST, bool $catch = true) …
      › try {
      ›     return $this->getHttpKernel()->handle($request, $type, $catch);
      › } finally {
      arguments: {
        $request: Symfony\Component\HttpFoundation\Request {#11 …}
        $type: 1
        $catch: true
      }
    }
    /home/supportdranzo/public_html/vendor/symfony/runtime/Runner/Symfony/HttpKernelRunner.php:35 {
      Symfony\Component\Runtime\Runner\Symfony\HttpKernelRunner->run(): int …
      › {
      ›     $response = $this->kernel->handle($this->request);
      ›     $response->send();
      arguments: {
        $request: Symfony\Component\HttpFoundation\Request {#11 …}
      }
    }
    /home/supportdranzo/public_html/vendor/autoload_runtime.php:35 {
      require_once …
      ›         ->getRunner($app)
      ›         ->run()
      › );
    }
    /home/supportdranzo/public_html/public/index.php:5 {
      › 
      › require_once dirname(__DIR__).'/vendor/autoload_runtime.php';
      › 
      arguments: {
        "/home/supportdranzo/public_html/vendor/autoload_runtime.php"
      }
    }
  }
}
logger 
Symfony\Bridge\Monolog\Logger {#117 …9}

Request Headers

Header Value
accept 
"*/*"
accept-encoding 
"gzip"
authorization 
""
cache-control 
"max-age=259200"
cdn-loop 
"cloudflare; loops=1"
cf-connecting-ip 
"216.73.216.87"
cf-ipcountry 
"US"
cf-ray 
"9ae88892e9f274e5-YYZ"
cf-visitor 
"{"scheme":"http"}"
connection 
"Keep-Alive"
cookie 
"sf_redirect=%7B%22token%22%3A%228eb64a%22%2C%22route%22%3A%22helpdesk_knowledgebase%22%2C%22method%22%3A%22GET%22%2C%22controller%22%3A%7B%22class%22%3A%22Symfony%5C%5CBundle%5C%5CFrameworkBundle%5C%5CController%5C%5CRedirectController%22%2C%22method%22%3A%22urlRedirectAction%22%2C%22file%22%3A%22%5C%2Fhome%5C%2Fsupportdranzo%5C%2Fpublic_html%5C%2Fvendor%5C%2Fsymfony%5C%2Fframework-bundle%5C%2FController%5C%2FRedirectController.php%22%2C%22line%22%3A110%7D%2C%22status_code%22%3A301%2C%22status_text%22%3A%22Moved%20Permanently%22%7D"
host 
"support.dranzo.com"
referer 
"http://support.dranzo.com/public/en"
user-agent 
"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; [email protected])"
via 
"1.1 squid-proxy-5b5d847c96-7vtqz (squid/6.13)"
x-forwarded-for 
"10.1.51.203,216.73.216.87"
x-forwarded-proto 
"http"
x-php-ob-level 
"0"

Request Content

Request content not available (it was retrieved as a resource).

Response

Response Headers

Header Value
cache-control 
"no-cache, private"
content-type 
"text/html; charset=UTF-8"
date 
"Mon, 15 Dec 2025 20:01:33 GMT"
vary 
"Accept"
x-debug-token 
"f4b0f0"

Cookies

Request Cookies

Key Value
sf_redirect 
"{"token":"8eb64a","route":"helpdesk_knowledgebase","method":"GET","controller":{"class":"Symfony\\Bundle\\FrameworkBundle\\Controller\\RedirectController","method":"urlRedirectAction","file":"\/home\/supportdranzo\/public_html\/vendor\/symfony\/framework-bundle\/Controller\/RedirectController.php","line":110},"status_code":301,"status_text":"Moved Permanently"}"

Response Cookies

No response cookies

Session

Session Metadata

No session metadata

Session Attributes

No session attributes

Session Usage

0 Usages
Stateless check enabled

Session not used.

Flashes

Flashes

No flash messages were created.

Server Parameters

Server Parameters

Defined in .env

Key Value
APP_DEBUG 
"0"
APP_ENV 
"dev"
APP_SECRET 
"YOUR_APP_SECRET"
CUSTOMER_CREATE_URL 
"https://support.dranzo.com/public/en/member/create/customer"
DATABASE_URL 
"mysql://root:Meninblack@[email protected]:3306/support"
GOOGLE_RECAPTCHA_SECRET 
""
GOOGLE_RECAPTCHA_SITE_KEY 
""
MAILER_DSN 
"null://null"
SITE_URL 
"https://bm.dranzo.com/public"
TMPDIR 
"/tmp"

Defined as regular env variables

Key Value
CONTEXT_DOCUMENT_ROOT 
"/home/supportdranzo/public_html"
CONTEXT_PREFIX 
""
DOCUMENT_ROOT 
"/home/supportdranzo/public_html"
FCGI_ROLE 
"RESPONDER"
GATEWAY_INTERFACE 
"CGI/1.1"
HOME 
"/home/supportdranzo"
HTTP_ACCEPT 
"*/*"
HTTP_ACCEPT_ENCODING 
"gzip"
HTTP_AUTHORIZATION 
""
HTTP_CACHE_CONTROL 
"max-age=259200"
HTTP_CDN_LOOP 
"cloudflare; loops=1"
HTTP_CF_CONNECTING_IP 
"216.73.216.87"
HTTP_CF_IPCOUNTRY 
"US"
HTTP_CF_RAY 
"9ae88892e9f274e5-YYZ"
HTTP_CF_VISITOR 
"{"scheme":"http"}"
HTTP_CONNECTION 
"Keep-Alive"
HTTP_COOKIE 
"sf_redirect=%7B%22token%22%3A%228eb64a%22%2C%22route%22%3A%22helpdesk_knowledgebase%22%2C%22method%22%3A%22GET%22%2C%22controller%22%3A%7B%22class%22%3A%22Symfony%5C%5CBundle%5C%5CFrameworkBundle%5C%5CController%5C%5CRedirectController%22%2C%22method%22%3A%22urlRedirectAction%22%2C%22file%22%3A%22%5C%2Fhome%5C%2Fsupportdranzo%5C%2Fpublic_html%5C%2Fvendor%5C%2Fsymfony%5C%2Fframework-bundle%5C%2FController%5C%2FRedirectController.php%22%2C%22line%22%3A110%7D%2C%22status_code%22%3A301%2C%22status_text%22%3A%22Moved%20Permanently%22%7D"
HTTP_HOST 
"support.dranzo.com"
HTTP_REFERER 
"http://support.dranzo.com/public/en"
HTTP_USER_AGENT 
"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; [email protected])"
HTTP_VIA 
"1.1 squid-proxy-5b5d847c96-7vtqz (squid/6.13)"
HTTP_X_FORWARDED_FOR 
"10.1.51.203,216.73.216.87"
HTTP_X_FORWARDED_PROTO 
"http"
PATH 
"/usr/local/jdk/bin:/usr/kerberos/sbin:/usr/kerberos/bin:/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/usr/X11R6/bin:/usr/local/bin:/usr/X11R6/bin:/root/bin:/opt/bin"
PATH_INFO 
"/en/"
PATH_TRANSLATED 
"/home/supportdranzo/public_html/en/"
PHP_SELF 
"/public/index.php/en/"
QUERY_STRING 
""
REDIRECT_SCRIPT_URI 
"http://support.dranzo.com/public/en/"
REDIRECT_SCRIPT_URL 
"/public/en/"
REDIRECT_STATUS 
"200"
REDIRECT_UNIQUE_ID 
"aUBpHJwfe89Kz7XP2a9SWwAAAAE"
REDIRECT_URL 
"/public/en/"
REMOTE_ADDR 
"172.70.50.15"
REMOTE_PORT 
"9810"
REQUEST_METHOD 
"GET"
REQUEST_SCHEME 
"http"
REQUEST_TIME 
1765828892
REQUEST_TIME_FLOAT 
1765828892.6795
REQUEST_URI 
"/public/en/"
SCRIPT_FILENAME 
"/home/supportdranzo/public_html/public/index.php"
SCRIPT_NAME 
"/public/index.php"
SCRIPT_URI 
"http://support.dranzo.com/public/en/"
SCRIPT_URL 
"/public/en/"
SERVER_ADDR 
"86.48.1.51"
SERVER_ADMIN 
"[email protected]"
SERVER_NAME 
"support.dranzo.com"
SERVER_PORT 
"80"
SERVER_PROTOCOL 
"HTTP/1.1"
SERVER_SIGNATURE 
""
SERVER_SOFTWARE 
"Apache"
SYMFONY_DOTENV_VARS 
"APP_ENV,APP_DEBUG,APP_SECRET,DATABASE_URL,SITE_URL,CUSTOMER_CREATE_URL,MAILER_DSN,GOOGLE_RECAPTCHA_SITE_KEY,GOOGLE_RECAPTCHA_SECRET,TMPDIR"
UNIQUE_ID 
"aUBpHJwfe89Kz7XP2a9SWwAAAAE"
USER 
"supportdranzo"
argc 
0
argv 
[]
proxy-nokeepalive 
"1"

Parent Request

Return to parent request (token = 1363e3)

Key Value
_controller 
"Webkul\UVDesk\SupportCenterBundle\Controller\Website::home"
_firewall_context 
"security.firewall.map.context.customer"
_locale 
"en"
_redirected 
true
_route 
"helpdesk_knowledgebase"
_route_params 
[
  "_locale" => "en"
]
_security_firewall_run 
"_security_customer"